As a lawyer, I rarely get to experience the good meetings in condominiums. Ordinarily, if I am at a meeting it is because there is a contentious issue on the agenda, such as a special assessment, unexpected repair, or requisition. Yelling, interrupting, name-calling, foul language, security guards, and even chair-throwing are not unheard of at meetings. However, in the past few weeks I was fortunate enough to experience two meetings that went off without a hitch. Although I’d love to take credit for the way these meetings went, the real heroes were the property managers and directors.
Although many factors contributed to the success of the meetings, there were three that stood out in my mind. First, the property managers and directors were organized. They had pre-meetings to discuss each of their roles, prepare a presentation to the owners, and discuss anticipated questions. This ensured that there were no awkward pauses or blank stares when responding to questions from the owners. Continue reading